Contact for visa and migration matters

From the 20th of September 2025 all migration questions must be sent to the Migration Section Email address

ambassaden.amman-visum@gov.se

Due to legal reasons, we are no longer able to receive phone inquiries. All inquiries will be answered by e-mail within three working days.

For questions regarding your Schengen visa application please contact VFS at: 00962 79 79 2222 1 

For all other quiries, please call:+962-6-59 01 300 Sunday-Thursday 14:00-15:00

For information in Arabic, see document further down.

If you have questions regarding residence permits (UAT) and/or a case at the Swedish Migration Agency, please see the Swedish Migration Agency's website or call +46 771 235 235. Monday-Friday between 8.00 – 16.00, local Swedish time.  

How and when to approach the Embassy regarding Schengen visas and migration matters:

• • Book appointment for interview or application for work or studies.  
   BOOK AN APPOINTMENT HERE. 
  
  
• To apply for a Schengen visa; you need to book an appointment with VFS Global, please read more here.
  
  
• To apply for a residence- and work permit; you need to apply electronically at the Swedish Migration Agency's website.
  
  
• • The Migration Section has Drop in Hour (Reception Hour) every Monday and Wednesday from 13:00 to 14:00.
    
    

  The drop-in hour is open for the following services.

  - Collect Decision
  - Collect Residence Permit card
  - Conduct Passport check
  - Submit biometrics
  - Order a new residence permit card

  Please note the following
  Before coming to the embassy to collect your residence permit card please make sure that you have received an email from the migration agency confirming that the card has been received by the Embassy.

  Biometrics and passports check are only conducted for individuals that have been instructed by the Swedish Migration Agency to visit the Embassy to have this done.

  If you need to order a new residence permit card, you need to have made a police report and bring it with you to the Embassy.

• If you wish to send someone on your behalf to pick it up for you, you need to authorize that person with a power of attorney written in English and signed by yourself. Please see  residence permit cards for a copy of a power of attorney used by the Embassy.
  
  
• If you have any questions regarding  Schengen visas please check the information on the website first hand. If you cannot find the information needed end an e-mail to ambassaden.amman-visum@gov.se and someone will get back to you as soon as possible.