You must pick up a new passport, ID-card or driver license in person and you can to this at any consulate in the U.S. or at the Embassy in Washington DC.
You need to bring your old passport/driver license/national ID-card when you pick up the new one.
Some consulates require that you book an appointment to pick up a passport/driver license. Information reagrding opening hours and scheduling of appointments is available below:
> Pick up passport/ID card/driver license at the Embassy in Washington DC during regular opening hours without making an appointment.
Contact information for all honorary consulates in the U.S. is available further down on this page.