You always need to make an appointment to pick up a passport/ID card/driver's license the Consulate General in New York. After our move to new offices in October 2016 we can unfortunately no longer offer drop-in service. The building regulations require that all visitors have appointments.
You need to bring your old passport/driver's license to pick up your new one. Schedule the appointment in an adult's name.
The booking system will offer two options in a drop-down menu:
1) apply for a passport/ID card
2) visit us during reception visiting hours
→Choose option 2!
State your phone number in the following format: +19175550000, no spaces or hyphens.
You may not apply for/renew a passport during an appointment made to ”visit us during reception visiting hours”.