Contact

The support team of the Swedish Migration Agency can help you if you have technical difficulties when using any of their online services. This could be related to problems logging in, password questions or error messages. 

https://www.migrationsverket.se/English/Contact-us/Technical-support.html

When you submit an application for a permit, you receive an email from The Swedish Migration Agency in which they confirm that your application has been received. In the same email you will find the check number for the application. On their website they have a service that you can use.

https://www.migrationsverket.se/English/Contact-us/Check-your-application.html

Several case officers or assistants may work with an application initially. Their work includes for example collecting information, verifying documents and carry out certain checks with other authorities. The collected information serves as the basis for the case officer who will be investigating and make a decision about the application. The Migration Agency will contact you if more information is needed from you. If you have any further questions regarding your application please contact the Contact Centre of the Swedish Migration Agency by phone or email. 
https://www.migrationsverket.se/English/Contact-us.html

How long you will have to wait depends on what kind of application you have made and if the Swedish Migration Agency needs to supplement or investigate your application further. The Swedish Migration Agency cannot give you the exact waiting time for processing your application. There are many factors that affect how long you will have to wait and the time may vary from one application to another.
https://www.migrationsverket.se/English/Contact-us/Check-your-application.html

Your permit must be ready before you travel to Sweden. However, it is not forbidden to visit Sweden while you are waiting for the decision about your permit. People who are waiting for a decision regarding their residence permit are recommended to inform the Swedish Migration Agency if they plan to visit Sweden.

If you have already submitted your biometrics, your residence permit card will be produced and delivered according to previous agreement. If you have not had your picture and fingerprints taken, you will have to do this in order to get your residence permit card. 

If you do not need a visa to travel to Sweden (e.g. if you have a valid residence permit for another Schengen country), please visit the Swedish Migration Agency as soon as possible after your arrival to have your picture and fingerprints taken. Before your visit you have to book an appointment at www.migrationsverket.se/book-appointment. Please, bring your decision, your passport, and your residence permit for Schengen. Your residence permit card will be produced and sent to your Swedish address. 

If you need your residence permit card in order to legally enter Sweden, you can also submit your biometrics at the Swedish Embassy in Berlin. Please, bring your passport and your valid Schengen residence permit. Your residence permit card will then be produced and sent to the embassy in Berlin. This will take approx. 2-3 weeks. The residence permit card can only be collected in person at the Swedish Embassy in Berlin.

Opening hours, Migration, Swedish Embassy Berlin:

Thursdays from 9.00 to 12.00.

An appointment is not necessary.

You can request to have original documents that you have sent in to the Swedish Migration Agency returned. Please find further information under the following link:

https://www.migrationsverket.se/English/Contact-us/Documents-certificates-or-copies.html

Applications for residence permit in Sweden, including all claims that refer to asylum and protection, are processed by the Swedish Migration Agency. The Embassy would like to point out that it is not possible to apply for asylum at any Swedish Mission Abroad and that such application instead should be submitted directly to the Migration Agency in Sweden or to the Swedish Border Police when entering the country. Furthermore, it is not possible for the Migration Agency to grant asylum to an individual who is not present in Sweden.
Those who are not able to apply for asylum from within Sweden are generally advised to contact the UNHCR or the relevant authorities in their country of residence.
There is more information about protection/asylum in Sweden at the website of the Swedish Migration Agency (please refer to the link below).

http://www.migrationsverket.se/English/Private-individuals/Protection-and-asylum-in-Sweden.html