You contact VFS Global, their contact information can be found here.
The embassy usually makes a decision in visa cases within 15 days, counting from the day the application was submitted. If an application is incomplete when it's submitted or the embassy needs to make further investigations, the waiting times can be up to 30 days.
Yes, through VFS Global, please visit their web page for more information. Please note that the Embassy of Sweden in Pristina cannot assist in visa matters.
Due to the secrecy regulations of Sweden, the embassy cannot discuss via phone or email why an application has been rejected. You will receive a copy of the decision either via mail or when you collect your passport at VFS Global in Pristina. For information on how to appeal a decision please click here.
An entry visa is normally valid in all the Schengen countries. In exceptional cases a visa may be granted solely for entry into the country that issued it. As Spain does not recognize passports issued by Kosovo, Schengen visas issued for citizens of Kosovo are valid for all Schengen countries except Spain. However, note that the border police might require information on the purpose of your visit when you enter Schengen. A visa is not a guarantee that you will be allowed entry to Schengen, the border police always decide whether or not you will be allowed entry to Schengen.
In most cases, the Embassy of Sweden in Skopje decides whether to grant a visa. If the Embassy for some reason is unable to make a decision in a visa case, there is a possibility for the Embassy to pass the case on to the Migration Agency in Sweden for a decision.