The Swedish Migration Agency requires you to have an account to access the e-services and submit applications.
Why do I need an account?
Applications can be submitted in two ways either by yourself, with your account, or through an agent, with his/her account. In case the agent submits your application you will, by default, not be able to follow your case and receive information about your case. However, you can create your own account and follow the steps below to get increased digital access.
How can I receive more information about my case?
In case it is relevant for your application, the embassy will book an appointment to collect more information or to do an interview. During this visit, it is possible to increase digital access that will give you better service on My page. This service includes:
Before the visit to the embassy, we recommend you to:
How do I create an account?
If you do not have an account at Swedish Migration Agency:
I forgot my password
If you forgot your password:
I have changed my email address
I forgot my user name (email address)
Your user name is your email address. If you forgot which email address you have used, we recommend you to do the following steps:
I have changed phone number
Contact Swedish Migration Agency to change your phone number. You must know the phone number that was used when you created the account.
Information about My page
How to log in?
Use the same account as when you were granted increased digital access.
This is what you can see and do:
By clicking on the application that is awaiting a decision you can see when certain events in your case took place.
You may have to wait a few days after you have applied before you can see that your application is registered.
Request for additional information
If we have contacted you because we need further information, you can see the date when we requested the information from you.
You can see whether we have made a decision in your case.
This function is currently only available to you if you have applied for Swedish citizenship, a work permit, residence status, asylum or an extended residence permit for persons in need of protection and their family members.
You can see the contact information that you submitted in your latest application.
You can check to ensure that the number of documents is the same as the number you submitted, but you cannot see the documents themselves.
The statistics show how many applications are waiting for a decision in the same decision category, but you cannot see when your application will be processed.
About the case
Here is some further information about your case. Your case number is linked to you as a person.